Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
modern rooms
included dining
creaky floors
service limited to weekdays
7.0/10
Very good
Rooms
7.8
Location
8.8
Service
7.4
Dining
7.6
Guest reviews
7.0/10
based on 5 reviews
0.6
0.6/10 based on 266 reviews
Ray
United Kingdom,
June
2024
8.2/10
The hotel is in an ideal location near Hyde Park and the tube station, making it convenient for exploring the city. The rooms are spacious and modern, but the creaky floors can be a bit noisy. The service is pleasant, although some issues are only addressed during weekdays. The dining experience, with shabu-shabu included, adds to the value. The facilities are well-equipped, offering a variety of amenities to guests.
Rooms
8.0
The rooms are spacious and modern, providing a comfortable stay.
Service
7.0
I received pleasant service from the staff during my stay.
Location
9.0
The hotel is perfectly situated minutes from Hyde Park and the Knightsbridge Tube station, making it convenient to explore the city.
Dining
8.0
The dining experience, with shabu-shabu included, was a delightful addition to the stay.
Facilities
9.0
The facilities are well-equipped, offering a range of amenities for guests to enjoy.
modern rooms
creaky floors
Philip
United Kingdom,
May
2024
7.4/10
The hotel is well-located, close to the shops in Knightsbridge and just seconds away from Harrods. The rooms lack character and have some issues like the shower dripping. The service was pleasant from the staff, but management being away until Monday caused delays. The dining experience was satisfactory with included meals, and the facilities were decent overall.
Rooms
7.0
The rooms are clean and comfortable, but lack character and have some maintenance issues like the shower dripping.
Service
6.0
The staff provided pleasant service, but we encountered delays as management was away until Monday.
Location
9.0
The hotel is in a really great area, close to the shops in Knightsbridge and only seconds away from Harrods.
Dining
8.0
The dining experience was good with included meals, but there wasn't much variety.
Facilities
7.0
The facilities were decent and met our basic needs, but nothing outstanding.
Robert
United Kingdom,
January
2024
8.0/10
I had a pleasant stay at the hotel, with clean rooms and pleasant service from the staff. The location was convenient, allowing easy access to The Knightsbridge underground station. However, the dining options were limited, and the shower in the bathroom only dripped instead of running smoothly.
Rooms
8.0
The rooms were clean and comfortable, but the shower dripped instead of running.
Service
9.0
I received friendly service from the staff.
Location
8.0
The hotel is located in the Knightsbridge area, making it easy to reach The Knightsbridge underground station.
Dining
7.0
The dining options were limited.
Facilities
8.0
The hotel facilities were adequate for my needs.
Judith
United Kingdom,
October
2023
8.2/10
The hotel is conveniently located near the Knightsbridge Tube station, making it easy to get around. The rooms are spacious and modern, but the creaky floors can be a bit noisy. The service from the staff was pleasant, although some issues needed management intervention. The hotel is situated in a great area with easy access to The Knightsbridge underground station. The dining experience includes indulgent pastries. The facilities are top-notch, but the Wi-Fi comes at an additional cost.
Rooms
8.0
The rooms are spacious and modern, but the floors can be creaky.
Service
7.0
The service from the staff was pleasant, but some issues required management intervention.
Location
9.0
The hotel is in a great area with easy access to The Knightsbridge underground station.
Dining
8.0
The dining experience includes indulgent pastries.
Facilities
9.0
The facilities are top-notch.
William
United Kingdom,
July
2023
8.0/10
The hotel is located in a really great area just seconds away from Harrods and minutes from Hyde Park and the tube station. The rooms are spacious and modern, and the staff provides pleasant service. However, the shower in the bathroom drips rather than runs. The dining experience includes energy bars but could offer more variety. The facilities are good overall.
Rooms
8.0
The rooms are spacious and modern.
Service
8.0
The staff provides pleasant service.
Location
9.0
The hotel is in a really great area being just seconds away from Harrods and minutes from Hyde Park and the tube station.
Dining
7.0
The dining includes energy bars but could offer more variety.